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Background
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The Office of the
High Commissioner for Refugees (UNHCR) was established in 1950 by the United
Nations General Assembly. The agency is mandated to provide protection,
assistance, and seek durable solutions for refugees and stateless persons.
UNHCR has also been involved under certain circumstances in enhancing
protection and providing humanitarian assistance to internally displaced
persons.
Egypt is a signatory State to the 1951 Convention relating to the Status of
Refugees and its 1967 Protocol, as well as the 1969 OAU Convention Governing
Specific Aspects of Refugee Problems in Africa. In accordance with the
Memorandum of Understanding of 1954 concluded between UNHCR and the
Government of Egypt, all activities pertaining to registration, documentation
and refugee status determination are carried out by UNHCR. UNHCR in Egypt has
Offices in Greater Cairo (6th October City and Zamalek district) as well as a
Field Office in Alexandria.
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Duties and
Responsibilities
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Under the direct
supervision of Associate Protection Officer, the UN Volunteer will undertake
the following tasks:
- Create and organize the physical files of persons of
concern (POCs), including photocopying relevant documentation and
classifying records, and ensure that the relevant data is correctly
entered into the computer database and filed in the physical individual
file.
- Ensure confidentiality and security of physical data.
- Maintain an orderly and systematic filing system in
the filing room (active and closed) for efficient and timely retrieval
of files.
- Ensure the implementation of an electronic file
tracking system and record in the database all movements of physical
files within the office and between users is properly recorded in the
system.
- In close coordination with other units and the
Filing Room in Cairo, ensure timely and smooth file movement between the
offices.
- Ensure the general maintenance and smooth running of
the filing room, i.e. physical arrangement, cleanliness and security.
- Draft routine correspondence, and respond to
queries relating to area of responsibility.
- Perform other relevant duties or tasks as assigned by
the Supervisor.
Furthermore, UN
Volunteers are required to:
- Strengthen their knowledge and understanding of the
concept of volunteerism by reading
relevant UNV and external publications and take active part in UNV
activities (for instance in events that mark International Volunteer
Day).
- Be acquainted with and build on traditional and/or
local forms of volunteerism in the host country.
- Reflect on the type and quality of voluntary action
that they are undertaking, including participation in ongoing reflection
activities.
- Contribute articles/write-ups on field experiences
and submit them for UNV publications/websites, newsletters, press
releases, etc.
- Assist with the UNV Buddy Programme for newly-arrived
UN Volunteers.
- Promote or advise local groups in the use of online
volunteering, or encourage relevant local individuals and organizations
to use the UNV Online Volunteering service whenever technicallypossible.
Results/Expected
Output:
- Physical files are updated with all the documents
related to POCs.
- Incoming/outgoing files are tracked in the
system and kept in the filing room when not in use by staff, in line
with SOPs.
- Filing rooms (active and closed) are managed in
line with standards.
- Correspondence/documents are filed in the
physical file and data entered in the database.
- Confidentiality is observed.
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Competencies
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- At least one year of professional experience.
Previous job experience related to refugees and asylum - seekers is an
added asset.
- Good inter-personal and communication skills
especially with people from different cultural backgrounds.
- Ability to act professionally and to deal with
confidential and sensitive information.
- Initiative, sound judgment and dedication to
the United Nations principles.
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Required Skills and
Experience
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- Completed secondary education. University
degree considered an asset.
- At least one year of professional experience.
Previous job experience related to refugees and asylum-seekers is an
added asset.
- Good command of Arabic and English (written, read,
and spoken).
- Good inter-personal and communication skills
especially with people from different cultural backgrounds.
- Ability to work individually or as part of a team.
- Good computer skills (Word/Excel).
- Ability to act professionally and to deal with
confidential and sensitive information.
- Initiative, sound judgment and dedication to
the United Nations principles.
- At least 22 years of age.
- Nationality: Egyptian.
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