Sunday, October 9, 2016

Entry Clearance Assistant - UK Embassy in Jordan

مساعد موظف لشئون تدقيق تاشيرات الدخول
السفارة البريطانية فى عمان الاردن

Entry Clearance Assistant - UK Embassy in Jordan


Other British Government Departments (Partners across Government, including UK Visas)

UKVI (UK Visas and Immigration)

The British Embassy in Amman has vacancies for the position of Entry Clearance Assistant (ECA), Grade - A1 (L).  

Purpose of the job:
The main purpose of the job is to provide a high quality, efficient and non-discriminatory visa service that meets published service standards, and to provide all visa applicants with a firm fast and fair service in line with the UK Immigration Rules. UKV&I Amman is one of our busiest posts with an annual intake of approximately 80,000 applications. This job may particularly appeal to you if you would like to work in a fast-paced and challenging environment as part of a large and diverse team of people, committed to achieving clear service delivery goals.

Duties and responsibilities:
• Supporting Entry Clearance Officers and Entry Clearance Managers in the delivery of the UK Border Agency International Group’s key objectives: secure borders, good decisions and the prevention of immigration crime.
• Data upload, ensuring accuracy and speed. Assisting with filing, photocopying and assisting with preparing decisions for despatching to multiple locations.

Key Competences Required for the Job:
• Engaging People: Leading and Communicating: Effectiveness in this area is about leading from the front and communicating with clarity, conviction and enthusiasm. It’s about establishing a strong direction and a persuasive future vision; and managing and engaging with people with honesty and integrity.
• Engaging People: Collaborating and Partnering: People skilled in this area create and maintain positive, professional and trusting working relationships with a wide range of people within and outside the Civil Service to help get business done. At all levels, it requires working collaboratively, sharing information and building supportive, responsive relationships with colleagues and stakeholders, whilst having the confidence to challenge assumptions.
• Delivering Results: Managing a Quality Service: Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
• Setting Direction: Seeing the Big Picture: Seeing the big picture is about having an in-depth understanding and knowledge of how your role fits with and supports organisational objectives and the wider public needs. For all staff, it is about focusing your contribution on the activities which will meet Civil Service goals and deliver the greatest value.
• Setting Direction: Making Effective Decisions: Effectiveness in this area is about using sound judgement, evidence and knowledge to provide accurate, expert and professional advice.  It means showing clarity of thought, setting priorities, analysing and using evidence to evaluate options before arriving at well reasoned justifiable decisions.

Skills Required:
• Good communication in spoken and written English.
• Computer literacy with accurate typing skills.
• The ability to remain customer focused, courteous and maintain performance under pressure.
• The ability to work quickly and reliably with little supervision to meet challenging targets.
• Ability to maintain a high level of accuracy and attention to detail in all workloads.
• Excellent team player - this is an all for one, and one for all environments.
• Flexibility and a positive attitude to working in a forward thinking, modern and motivated department, which is working at the forefront of visa work.  We are committed to improving standards and procedures - and we are looking for like-minded employees.
• Be an excellent representative of the Visa Department, the British Embassy and of the UK Government.

Seeing the Big Picture, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service

11 October 2016

A1 (L)

Fixed Term, Full-time

37

Middle East & North Africa

Jordan

Amman

British Embassy

1

529

1 November 2016

Working Hours and Remuneration:
Conditioned working hours are 37 hours per week. The successful applicant would be expected to start work by November 2016 and will also need to pass (or have passed) the necessary internal security clearances and residence requirements before starting work. Pay is on the Embassy A1 scale, starting at JOD 529 per month depending on candidate’s skills and experience. The package also includes a good level of health insurance and an engaging working environment. Leave entitlement is 21 days plus 14 public holidays.

Eligibility:
If you are selected for this position, we will be able to employ you as long as you:
• Receive the appropriate level of standard security clearance;
• All applicants should have the right to live and work in Jordan. The British Embassy does not sponsor work permits.

To Apply:
Interested candidates must attach the following documents when applying online.
1. Updated Curriculum Vitae.
2. Please provide examples of performance in each competency on the motivation section of the online application form.
3. A covering letter stating why you feel you have the necessary skills to perform well in the above role.
The closing date for applications is 11 October 2016.
Applications received after the stated deadline will not be considered.

Due to the large amount of applications we receive only those shortlisted for assessment will be contacted.
The successful candidate will be required to undergo security vetting procedures.  Any offer of employment will be subject to the candidate achieving suitable clearance and if appropriate, have permission from the Jordanian immigration authorities to take employment.
Staffs recruited locally by the British Embassy are subject to terms and conditions of service according to local Jordanian labour law.
The British Embassy Amman is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.