متطوع للعمل بهيئة الاغاثة الكاثوليكية
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Volunteersbring many assets to CRS projects. In addition to the time
and direct services they provide, they also serve to connect refugees’
communities with the projects they represent. They often bridge language
barriers and inform cultural considerations. They are often better positioned,
as outreach community workers, to provide feedback to project staff and to
advocate for their community needs. Finally, they may serve as a resource for
communities long after a project is complete which enhances the sustainability
of project objectives.
Volunteers Code of Conduct
Safety
oFollow
all technical and administrative procedures as instructed
oRespect
oTreat
all people as unique individuals and value their beliefs, opinions, knowledge
and experiences.
oTreat
each other with courtesy, sensitivity, tact, consideration, and humility.
oRespect
the authority and respect each other regardless of position.
Confidentiality
oRefugees
have a fundamental right to the privacy and confidentiality of information
related to their health and social care. Therefore, volunteers must respect
clients’ rights to a relationship of trust, to privacy, reliability and
confidentiality and to the responsible use of information obtained from or
about the beneficiaries.
oDivulge
confidential information only with the consent of the service user (refugees),
except where there is clear evidence of serious risk to the service user after
exceptional consideration and consultation of immediate coordinator/supervisor.
oEnsure,
that records, whether manual or electronic, are stored securely, are protected
from unauthorized access, and are not transferred, manually or electronically,
to locations where access may not be satisfactorily controlled as instructed by
CRS Egypt.
Integrity
oTreat
each other and beneficiaries fairly
oDemonstrate
honesty, truthfulness, loyalty
oValue
others regardless of ethnicity, religion, color, age, gender, or creed
oRecord
information impartially and accurately, recording only relevant matters
Self-discipline
oExercise
self-control in managing stress, anger, and tendencies of burnout. When in need
of assistance, seek the help of the organization.
oDemonstrate
self-commitment towards personal development and furthering knowledge and
skills.
oExert
optimum effort towards achieving excellence and high quality standards.
Teamwork
oPromote
participation and cooperation when working with other volunteers and staff.
oRecognize
and acknowledge each other’s skills and abilities.
oAcknowledge
that combined efforts exceed the sum of individual contributions.
oAccept
that there are differing roles among volunteers.
oRecognize
and congratulate the achievements of others.
Communication
oCommunicate
only allowable information to beneficiaries.
oRequest
advice when you are not sure of the answer.
oRespect
and give constructive comment and feedback.
oPractice
effective listening with beneficiaries.
oUse
all available sources of communication to disseminate an important piece of
information.
oSubmit
requested reports and other requirements timely and accurately.
Commitment
oShare
and promote the culture, purpose, and objectives of volunteerism.
oCarry
out responsibilities with diligence and up to standards.
oPromote
efficient use of time and other resources.
CRS Egypt has a clear and
consistent policy in order to reimburse volunteers. Volunteers have a right to
expect reimbursement of out-of-pocket costs they incur while undertaking agreed
activities in their role.
Volunteers will be reimbursed for out-of-pocket expenses incurred when undertaking
authorized activities on behalf of CRS Egypt.
Volunteers may be reimbursed
for the use of public transport to or from approved activities, such as
meetings and training.
Reimbursement will be made only where prior approval
has been given and where relevant receipts and/or other documentation are
produced.